Child Support Services Customer Service
1/29/2012 12:00 AM
Customer Connect - convenient 24/7 Access to Your Child Support Information
Customer Connect allows you to submit questions or comments, update your account information, make a payment, get case or payment information, and reset or change your PIN.
Customer Service Survey
There is an Ombudsperson available to assist you by:
Helping resolve problems with your case
Explaining, and assisting in, the complaint resolution process
Providing information about other agencies
Evaluating customer satisfaction and suggesting ways to improve service
You may contact the Ombudsperson by calling (866) 901-3212. Additional information about the California Ombudsperson Program can be found on the California Department of Child Support Services website.
Complaint Resolution Facts