Optimize Code Red for Your Household
Sign Up Your Family and Roomates
It is recommended to sign up all phone numbers associated with your home address. For example, sign up your cell phone, your landline, and your family members cell phones who are living at your residence so everyone receives a Code Red emergency alert during an emergency event in your neighborhood.
Add Code Red's Numbers to Your Phone
It is also recommended to add Code Red's two phone numbers 1(866) 419-5000 and 1(855) 969-4636 to your cell phone and/or landline contacts as "Code Red Emergency Alerts." This way, when you receive a phone call from either of Code Red's phone numbers during an emergency event, you will be able to recognize the call as a Code Red alert rather than easily mistaking the 1-866 or 1-855 number as a telemarketer.
Create a Managed Account
Residents are given the option to create a managed account, or simply review and submit their information. Creating a managed account is recommended because it will allow you access to modify your existing notification settings and contact information.
Set Your Alert Preferences (call, text, and email)
Registering for Code Red alerts is 100% FREE and simple. Residents can customize their alert preferences and choose to receive alerts via phone call, text, and/or email.
Code Red Mobile Alert App
Residents can also download the FREE Code Red Mobile Alert app to receive notifications directly to their mobile device, however it is highly recommended for residents to register for Code Red alerts online rather than just downloading the app. The Code Red Mobile Alert app is available through the Apple Store or Google Play.
Sign Up Questions?
211 Connecting Point is helping Nevada County residents with sign up assistance. Residents with 530 area codes can dial 2-1-1 (dial 1-844-319-4119 with an outside area code) to talk to someone over the phone who can help you sign up for Code Red Emergency Alerts. However, accounts set up over the phone will not be a managed account where information can be modified later. If 211 is not able to answer your question, they will help refer you to Nevada County's Office of Emergency Services (OES).
Code Red Implementation
Effective June 1, 2014, Nevada County will have a new emergency and mass notification provider. The transition from CityWatch to the industry-leading, high-speed mass notification system, Code Red, began in 2014.
Visit the Code Red website to get signed up or sign in. For additional information, read the Community Flyer (PDF).
Code Red Features & Benefits
Code Red offers Nevada County residents access to patented technologies that were not available with the previous provider. Public safety officials will be able to more effectively communicate time-sensitive messages using the Code Red system's robust dialing infrastructure that is entirely managed by its parent company, Emergency Communications Network. This access will allow calls to be delivered seconds after public safety officials launch a message. Additionally, the County will have the ability to better target notifications geographically, only notifying those community members impacted by an alert.
Nevada County residents who registered with CityWatch have been transferred to the new Code Red system, however all residents of Nevada County are encouraged to update their existing information and enroll additional contact information through the Nevada County Office of Emergency Services enrollment page.
Residents and Businesses who are using AT&T as your landline phone provider; your home phone number is already added as the part of a Public Safety Data Base available to public safety agencies. You are still encouraged to add your cell phone information to the Code Red data base.
Personal Contact Information
Contact information accessed through Code Red will only be used by Public Safety Officials for emergency notification.
Removal of Phone Numbers
If you would like your phone number(s) removed from the Code Red system, please email with the phone number(s) you would like deleted and the name of the person the phone number is registered to. Deleting your phone number will have no impact on your ability to be identified when dialing 911.