COVID19 Symptoms and Testing
Two OptumServe testing sites are available in Grass Valley and the Town of Truckee. Symptomatic or asymptomatic can be tested. Insured, underinsured, and uninsured are welcome.
You must pre-register and schedule an appointment at https://www.lhi.care/covidtesting or call 888-634-1123. Please have your appointment authorization number when you arrive at the testing site. Appointments are available Monday-Friday, 7:00am to 7:00pm in the Town of Truckee and in Grass Valley.
Tests can also still be conducted by doctors offices too, but you do not need your physicians approval to be tested at the OptumServe site. Call your primary care physician before physically going to the doctor.
Please note that return time for results may vary and can be expected within 2-7 days.
- If you do not have a primary care physician, please call our Coronavirus Call Center through Connecting Point by dialing 2-1-1 or 1-833-DIAL211 to talk with a call center representative. The call center representatives at 211 can help with all non-emergency and non-medical inquiries.
OptumServe Testing Site Locations
Western Nevada County:
Grass Valley Veterans Hall: 255 S Auburn St, Grass Valley, CA 95945
Eastern Nevada County
Town of Truckee across the street from the Tahoe Forest Health System at
10990 Donner Pass Rd. Truckee, CA 96161
If an individual has medical insurance, OptumServe will bill the patient’s medical insurance company. Uninsured individuals may also use the community test site, and their tests will be paid for by the state.
Who is at Higher Risk for Serious Illness from COVID-19?
- Older adults (65+)
- Individuals with compromised immune systems
- Individuals who have serious chronic medical conditions like:
- Heart disease
- Lung disease
If you are at higher risk for serious illness from COVID-19 because of your age or health condition, it is important for you to take actions to reduce your risk of getting sick with the disease, including:
- Isolate at home and practice social distancing.
- Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place.
- Avoiding touching eyes, nose or mouth with unwashed hands.
- Avoid close contact with people who are sick, and stay away from large gatherings and crowds.
- Consider ways of getting food brought to your house through family, social, or commercial networks
If you are diagnosed with or exposed to someone with COVID-19:
Find additional information on self-isolating (diagnosed) in:
- Home Isolation Instructions for People with COVID-19 (PDF)
- En Español: Instrucciones para Aislamiento en Domicilio Debido al Nuevo Coronavirus‐19 (PDF)
- Home Care Instructions for People with Respiratory Symptoms (PDF)
- En Español: Instrucciones de Atención Domiciliaria para Personas con Síntomas Respiratorios (PDF)
Find additional information on self-quarantining (exposed) in:
- Home Quarantine Instructions for Close Contacts of People with COVID-19 (PDF)
- En Español: Guía de Cuarentena en Domicilio para Personas que Han Tenido Contacto Cercano con la Enfermedad del Coronavirus-19 (PDF)
Additional Testing/Symptom Resources:
Nevada County COVID-19 Symptom Tracker: www.211connectingpoint.org/covid-19/project
The “Nevada County COVID-19 Community Data Project” allows people to self-report symptoms and access a dashboard to view the data that is submitted.
How it works:
- Online: Someone who is experiencing symptoms that could be related to the COVID-19 virus, including headache, fever, cough, or other respiratory symptoms, can fill out the “Community Symptoms Report” survey (one form should be filled out for each member of the household or family who is experiencing symptoms).
- Over the phone: If they don’t have access to the internet, they can call 211 (or 1-833-DIAL211) and the call agent can compete the form on their behalf.
The crowd-sourced data is available to the community at www.211connectingpoint.org/covid-19/project. The Dashboard is best viewed on Chrome, Safari or Firefox browsers. Also, please note that the more people who complete the survey, the more accurate the Dashboard will be. It is also important to know that filling out the form is not a way to request or receive medical advice.
Project Baseline: www.projectbaseline.com/study/covid-19/
Project Baseline is an effort to expand access to COVID-19 screening and testing in areas with a high volume of known cases such as Sacramento and the Bay Area, but is available to anyone.
- If you are exhibiting symptoms of COVID-19, but are unable to get tested due to limited testing capacity this may be a great option.
- There is no requirement of participants to be a resident of a specific county. As long as residents are able to get to the test site (for Nevada County residents, the nearest site would be Sacramento County) in a vehicle that has windows/doors and meet the screening eligibility, all are welcome.
- Get started or find more information at www.projectbaseline.com/study/covid-19/.
Resources from Tahoe Forest Hospital System:
- If you are experiencing fever, cough, or shortness of breath, call the Tahoe Forest Health System COVID-19 Hotline at (530) 582-3450.
Resources from Sierra Nevada Memorial Hospital:
- Anyone experiencing COVID-19 symptoms can receive a Virtual Care Anywhere visit. Access a free virtual urgent care visit at franciscanvirtualcare.org/landing.htm?utm_source=call-center-referral, download the Virtual Care Anywhere app in the Apple App Store or Google Play Store, or call (855) 356-8053 and use the coupon code COVID19.